What is artificial intelligence (AI)?

Artificial intelligence (AI) is technology that lets computers do tasks that normally need human intelligence, such as understanding language, recognizing images, solving problems and making decisions.

Navid Moazzezby Navid MoazzezUpdated Sept. 12, 202614 min readBeginner
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You already use artificial intelligence (AI) every day.

It filters the spam out of your inbox, unlocks your phone with your face and picks the next video YouTube shows you.

And since ChatGPT launched in November 2022, AI has become something you can put to work in your business. ChatGPT alone now has 900 million weekly users, according to OpenAI.

But here's the thing: only 19.8% of US businesses actually use AI, according to the US Census Bureau.

In this guide, I'll show you what artificial intelligence (AI) is, how it works, and how to put it to work in your business:

  • What artificial intelligence (AI) is, and where the term comes from
  • How AI works, stage by stage
  • A short history of AI
  • The main types of AI, and the tools for each
  • What AI agents are, and why they need an AI OS
  • What AI gets wrong, and how to fix it
  • How to make money with AI
  • How to start, 1 layer at a time

Let's start with what AI actually means.

What is artificial intelligence (AI)?

Artificial intelligence (AI) is the ability of a computer to do tasks that normally need human intelligence: understanding language, recognizing images, solving problems and making decisions.

Computer scientist John McCarthy coined the term in 1955, in a proposal for a summer study at Dartmouth College. That study ran in 1956, and Dartmouth calls it "a seminal event for artificial intelligence as a field."

McCarthy's own definition was short: "the science and engineering of making intelligent machines."

Today, the word covers 4 layers, each one inside the one before it:

Artificial intelligence

The field itself: computers doing tasks that normally need human intelligence.

Machine learning

Systems that learn patterns from data, where older software followed hand-written rules.

Deep learning

Machine learning built on layered neural networks, the kind behind speech and image recognition.

Generative AI

Deep learning that creates new text, images, audio, video and code.

So when people say "AI" today, they almost always mean the innermost layer: generative AI, like ChatGPT, Claude and Gemini.

You can see how every term in that stack connects on the map at aiglossary.io.

How does artificial intelligence (AI) work?

Modern AI learns from examples. Older software followed rules a programmer wrote by hand.

For example, a spam filter studies millions of emails that people marked as spam. It learns what spam looks like, then flags new emails that match.

That learning happens in 3 stages.

Training

The model studies a huge dataset and adjusts its parameters, the numbers it learns, until its predictions match the data.

Training a large model takes thousands of GPUs, weeks of computing and millions of dollars.

Fine-tuning

Next, the trained model is adapted to a specific job with a much smaller set of examples. That's called fine-tuning.

It's how a raw model becomes an assistant that follows instructions. ChatGPT, for example, was fine-tuned from a model in the GPT-3.5 series.

Inference

Inference is when the model uses what it learned on something new. Every message you send to ChatGPT or Claude starts one.

Here's the catch: the model doesn't learn anything during inference. Its parameters stay exactly as training left them.

So a chat model never learns your business from your conversations. Anything it should know has to be in its context, every single time.

A large language model like Claude writes its answer 1 token at a time, predicting the most likely next piece each time.

A short history of artificial intelligence (AI)

The term artificial intelligence is 71 years old. Here are the milestones that took it from a research proposal to ChatGPT:

YearWhat happened
1955John McCarthy, Marvin Minsky, Nathaniel Rochester and Claude Shannon propose a 2-month study of artificial intelligence (proposal)
1956The Dartmouth study runs, and the field is born
1997IBM's Deep Blue beats world chess champion Garry Kasparov 3.5 to 2.5 (IBM)
2012AlexNet, a deep neural network trained on GPUs, learns to classify 1.3 million images into 1,000 categories
2017Google researchers publish the Transformer, the architecture behind today's large language models (paper)
2022OpenAI launches ChatGPT on November 30

Then generative AI spread faster than anything before it. It reached 53% of people in just 3 years, faster than the personal computer or the internet, according to Stanford's 2026 AI Index.

Types of artificial intelligence (AI)

AI is grouped 2 ways: by what it can do, and by how it works.

By what it can do

TypeWhat it doesExists today?
Narrow AIDoes 1 kind of task, like translating text or recommending a video.Yes. Every AI system in use today is narrow AI.
Artificial general intelligence (AGI)Would match people across most tasks.No
Artificial superintelligenceWould go beyond people across most tasks.No

By how it works

TypeHow it worksExample
Machine learningFinds patterns in data to make predictions.Your bank's fraud check on a card payment
Deep learningMachine learning built on layered neural networks.Face unlock and speech recognition
Generative AICreates new text, images, audio, video and code.

Generative AI tools by what they make

Generative AI is the type you will use most, so here are the main tools for each kind of output:

CategoryTools
AI chatbots
Image generators
Video generators
Avatars
Text to speech
Music generators

You can compare every one of these tools side by side in my AI Tools Library.

Examples of artificial intelligence (AI) you already use

AI already runs inside most of the apps on your phone:

  • Gmail and Outlook use AI to keep spam out of your inbox.
  • YouTube, Netflix and Spotify use it to pick what you see and hear next.
  • Your phone uses it to recognize your face when you unlock it.
  • Google Translate uses it every time you translate a sentence.
  • Siri and Alexa use it to understand what you say.
  • ChatGPT, Claude, Gemini and Microsoft Copilot use it to answer, write and summarize.

That last group is where the work happens. Put 1 of those models inside an AI agent, and it can do the work for you.

What are AI agents?

An AI agent is an AI model that can use tools and take actions for you.

A chatbot tells you what to write in a reply. An agent opens your inbox, drafts the reply and sends it.

Agents like Claude Code, Codex and Cursor work inside your own files. They read documents, run commands and build things from a request in plain English.

But an agent has the same limit as the model inside it. Open a new session, and it knows nothing about your offer, your customers or how you write.

That's the problem an AI operating system (AI OS) solves. It's a folder of plain text files that every agent reads at the start of every session, built in 7 layers:

LayerIts jobWhat goes in it
ContextKnows youYour rules file and your context files: who you are, what you sell, your voice
DataHolds your business in one placeCustomers, sales, content and conversations, linked so it can answer questions
ToolsReaches your appsConnectors to your email, calendar, CMS, payments and more
MemoryKeeps what it learnsYour brain, meetings, decisions, corrections and daily notes
SkillsDoes the workOne folder per job, each with a SKILL.md
AutomationsRuns without youDaily and weekly routines, and scheduled runs
AppsShows you the answerA brief page, a dashboard, a command center

Each layer needs the one below it, so you build them in order.

Why artificial intelligence (AI) matters for founders and creators

AI is the first software that can do work in words: drafting, summarizing, researching and replying.

And the results are real. Here's what 3 controlled studies found:

StudyWho took partWhat changed
Harvard and BCG, 2023758 BCG consultants12.2% more tasks, done 25.1% faster, at more than 40% higher quality
Stanford and MIT, 20235,179 customer support agents14% more issues resolved per hour, and 34% for new agents
GitHub, 2023Software developersA coding task finished 55.8% faster

The biggest gains went to the least experienced people. In the BCG study, below-average performers improved 43%, compared to 17% for the top performers.

That's great news if you run a business on your own. AI covers the jobs you were never trained for.

Case in point: Maor Shlomo built Base44 as a solo founder. Wix bought the 6-month-old company for $80 million in cash, when it had 8 employees (TechCrunch).

For a founder or a creator, AI changes 10 things:

You get your time back

Skills take over the tasks you repeat every week, like your newsletter or your weekly report.

You grow without hiring

One person with an AI OS covers content, research, customer replies and simple builds.

You move faster

Research, content and launches that took weeks can take days, so you test more ideas.

You decide with your own numbers

With your sales, traffic and customers in one place, your AI tells you what changed.

Your business runs while you sleep

Automations run your skills on a schedule, with no one starting them.

You publish more

1 recording becomes show notes, a newsletter and a week of social posts.

Your customers get faster answers

An agent answers common questions from your own docs, at any hour.

You learn anything faster

AI explains a new topic, tool or market in plain English, at your level.

You make fewer mistakes

A written skill runs the same steps every time, so nothing gets skipped.

You make more money

You follow up with every lead and launch more offers in the same hours.

What AI gets wrong, and how to fix it

AI makes things up. It's called a hallucination: an answer that sounds right, but is wrong or invented.

It happens because a model guesses when it's unsure, instead of saying it doesn't know.

How often depends on where the answer comes from:

Where the answer comes fromHow often it's made upSource
Chatbots answering legal questions from memory58% to 88% of the timeStanford, 2024
Summarizing a document you provide1.8% for the best model, 3% to 5% for mostVectara, 2026

In other words, AI is far more reliable when it works from your documents than from its memory. That's exactly what the Context and Data layers of an AI OS give it.

The second problem is less obvious. On a task just outside what AI does well, the BCG consultants who used it were 19 percentage points less likely to get the right answer.

The fix is a skill: the steps you trust, written down, so the agent follows them instead of improvising.

Pro tip Ask your agent to name the file or the source behind every fact it gives you. Then check the ones you're about to publish.

How to make money with artificial intelligence (AI)

I analyzed 14 of the top-ranking guides on making money with AI. Here are the 9 ways that come up most, plus 1 that none of them list:

WayHow it pays
1. Freelancing with AIClients pay per project or per hour
2. Digital products and online coursesYou make it once and sell it many times
3. AI automation servicesA setup fee, then a monthly retainer
4. Websites and apps built with AIClient builds, subscriptions or ads
5. Content creationAds, sponsors and affiliate links
6. AI consultingAn audit, then an implementation project
7. Affiliate marketingA commission on every tool you refer
8. AI art and print on demandDesigns sold on products you never stock
9. Marketing servicesMonthly fees for SEO, ads and lead generation
10. AI influencers and avatarsBrand deals, digital products and services

The model is the same for everyone. What makes the work yours is your AI OS: your context, your skills and your automations.

1. Freelancing with AI

You sell a service you already know, like writing, design, video editing or translation. AI helps you deliver it faster, so you can take on more clients.

AI video is a good example. Iman Oubou says she sells AI talking-head videos for $150 to $300 each, and that 1 10-minute video sold for $7,000.

In your AI OS, each service becomes a skill with your process and your quality bar.

2. Digital products and online courses

A digital product is anything people buy and then download or log into: an online course, a template, a prompt library or a starter kit.

You make it once and sell it again and again. I sell digital products and courses myself, including the AI OS Starter Kit and my AI workshops.

Your AI OS drafts each product from your context and your past content, so it sounds like you.

3. AI automation services

Businesses pay you to build automations and AI agents for them: lead follow-up, customer support and reporting.

The usual model is a setup fee to build it, then a monthly retainer to keep it running.

If you can build an AI OS for yourself, you can build one for a client: the same tools, skills and automations, set up around their business.

4. Websites and apps built with AI

AI coding agents like Claude Code, Codex and Cursor build a website or an app from a request in plain English. You can sell the builds to clients, or ship your own product.

Pieter Levels posted that he built a flight simulator game "100% with Cursor in 3 hours." Less than 3 weeks later, he reported $72,000 a month from in-game ads.

I build my own sites and apps the same way, including aios.guide. The agent already knows my brand from my context, so every page matches.

5. Content creation

AI helps you research, script, voice and edit, so you publish more often on YouTube, a newsletter or a podcast. You earn from ads, sponsors and affiliate links.

But be careful with mass-produced content. Since July 2025, YouTube won't monetize videos that are "mass-produced, generic, repetitive, or manipulative."

The fix is to make it yours. Your context holds your voice and your views, so your AI drafts in your words.

6. AI consulting

Remember: only 19.8% of US businesses use AI. That leaves a lot of businesses that need help getting started.

As a consultant, you find where AI saves them time or money, then set it up and train their team.

I do this for clients too. And the AI OS gives you a clear structure to sell: audit their week, then build the 7 layers in order.

7. Affiliate marketing

Many AI tools pay you a commission when someone you refer becomes a customer. Here's what 3 of them pay, from their own affiliate programs:

ToolCommission
35% recurring for 3 months
Up to 22% for 12 months
$25 per new subscription, paid once

I run affiliate programs through my AI Tools Library, where every tool I recommend has its own page. A skill can draft each review from your notes, in your voice.

8. AI art and print on demand

You create designs with an image generator like Midjourney, then sell them on shirts, posters and mugs through a print-on-demand service. You never hold any stock.

Check 2 things before you sell. First, Midjourney lets you use your images commercially, but a business making more than $1,000,000 a year needs a Pro or Mega plan.

Second, in the US, a design made from a prompt alone may not be protected by copyright. The US Copyright Office concluded that "prompts do not alone provide sufficient control."

What you can protect is your own work on top: your edits, and how you select and arrange what the AI made.

9. Marketing services

Businesses pay monthly for SEO, social media, email, ads and lead generation. AI now does much of that work faster.

With an AI OS, each client's recurring work runs as skills and automations, so the weekly report writes itself.

10. AI influencers and avatars

This is the one the top guides skip. You build an AI version of yourself, or a brand-new AI character, and it posts the content for you.

Iman Oubou does both. An AI avatar of her fronts the videos on her own Instagram, and she built a second, fully AI influencer called Amara.

She says her Instagram now brings in about $40,000 a month from digital products, brand deals and services, and that she has never filmed a single video for it (her Substack).

Tools like HeyGen and Higgsfield turn a script into a talking-head video. Your AI OS writes the scripts from your context, so the avatar says what you would say.

How to start using artificial intelligence (AI) in your business

The best way to start is to build your AI OS, 1 layer at a time. Here are the 8 steps from the how to build an AI OS guide:

StepWhat you do
1. Install and auditInstall your AI OS folder, open it in your agent, and list every task you did 3 or more times this week
2. ContextRun /onboard and answer the 12 questions, so every session knows who you are, what you sell and how you write
3. DataConnect or export the data you ask about most, usually customers and sales
4. ToolsConnect your email and your calendar, read-only
5. MemorySet up MEMORY.md and save every correction with the reason
6. SkillsBuild your first skill from a task you did 3 times
7. AutomationsSchedule 1 skill that already works by hand
8. AppsBuild 1 page that shows you the answer before you ask

Step 2 takes about 15 minutes. After it, a fresh session knows who you are, what you sell and how you write.

Your AI action checklist

Tick these off as you go. Your progress is saved in this browser.

Action checklist0/5

FAQs about artificial intelligence (AI)

Here are the questions people search most about artificial intelligence (AI), with a direct answer to each.

Artificial intelligence (AI) is technology that lets computers do tasks that normally need human intelligence, such as understanding language, recognizing images and making decisions.

ChatGPT is the best-known example. Others you likely use every day are Face ID, the spam filter in Gmail, YouTube recommendations and Google Translate.

An AI system learns patterns from a large amount of data during training, then applies them to new input during inference.

A large language model, for example, learned from text and writes by predicting the next token.

Computer scientist John McCarthy coined the term in 1955, in a proposal for a summer study at Dartmouth College that ran in 1956.

McCarthy defined AI as "the science and engineering of making intelligent machines."

AI is the goal: computers doing tasks that need human intelligence. Machine learning is the main way AI is built today, where the system learns from data instead of hand-written rules.

Not while you chat. A model's parameters stay fixed after training, so it only knows what's in its context each time.

That's why an AI OS gives every session your context files and your memory from the first message.

Yes. AI can state false things with confidence, which are called hallucinations.

It's far more accurate when it works from documents you give it, so check anything important before you publish it.

No one knows for sure, and the forecasts disagree.

What you control is how much of your repeat work you hand to AI, and an AI OS is how you do that.

The ways that come up most are freelancing, digital products and online courses, AI automation services, building websites and apps, and content creation.

AI influencers and avatars are newer, and creators like Iman Oubou report 5-figure months from them.

Build an AI OS, 1 layer at a time. Install the folder, open it in the AI agent you already use, and set up your context first.

That step takes about 15 minutes, and after it every session knows who you are, what you sell and how you write.

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